Help centre
UK casino questions answered
Common questions about our comparison board, welcome-offer notes and referral links. For casino account issues, contact the operator directly.
All questions
Are you a licensed casino operator?
No. Crown Harbour UK is a comparison website. We do not hold a Gambling Commission licence because we do not accept stakes or run games — we link to third-party casino brands.
Who is the casino list for?
Adults aged 18+ in the United Kingdom researching online casino options before opening an account. Each operator applies its own eligibility and verification checks.
What do the score and stars mean?
They help you scan the board quickly. They are editorial markers, not financial advice, not a guarantee of results, and not a promise that any brand will suit you.
Do you earn money from links?
Yes, we may receive a referral fee when you register or deposit via a partner link. That relationship is disclosed on every page. Commission does not mean we recommend gambling.
How do I self-exclude in the UK?
GamStop covers UK-licensed online operators. You can also use deposit limits inside your casino account. Call the National Gambling Helpline on 0808 8020 133 for free support.
Where are full bonus terms?
On the casino website. We show a short welcome-offer note for comparison only. Complete rules always live on the operator.
Can you help with my casino account?
No. We cannot see balances, bets or verification status at any partner. Contact the casino support team directly.
How do I report a mistake on the board?
Email hello@crownharbouruk.com with the brand name and what looks incorrect. We will review partner data and update when we can.